Terms of Service

You must be at least 18 years of age and authorised to enter into a binding agreement to use the Platform. If you are registering on behalf of an organisation (a bank, microfinance institution, developer firm, or insurer), you represent that you have authority to bind that organisation to these Terms.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately at [email protected] if you suspect unauthorised access.

The Platform is a real estate price information service that aggregates publicly posted asking prices, derives market statistics, and provides general information about Ethiopian property law. It is not a valuation service: outputs are not valuations within the meaning of Proclamation No. 1357/2024 and must not be used as a substitute for one.

You may use the Platform solely for your internal business purposes. You must not: (a) resell, sublicense, or redistribute Platform outputs as a standalone data product without our written consent; (b) reverse-engineer or scrape the Platform; (c) use the Platform to train machine learning models or to build competitive products; (d) upload unlawful, defamatory, or infringing content; (e) circumvent credit limits or access controls.

Access to AI-powered features (property law questions) is governed by a credit system. Each registered account receives an initial allocation of credits. Different feature tiers consume credits at different rates, as displayed within the Platform.

Credits are non-transferable and non-refundable unless the Platform experiences a verified technical failure causing the credit deduction to not produce any result. Unused credits do not expire while your account remains active.

The Platform incorporates large language models (AWS Bedrock, Amazon Nova Pro) to generate regulatory summaries and to extract structured data from listings. AI-generated outputs are provided for informational and research purposes only and do not constitute legal, financial, appraisal, or investment advice.

You acknowledge that: (a) AI outputs may contain errors, hallucinations, or outdated information; (b) regulatory documents ingested into the system reflect the state of the law at the time of ingestion and may not reflect subsequent amendments; (c) market data and property values are estimates based on available comparable data and are not formal appraisals; (d) all outputs must be independently verified by qualified professionals before being relied upon for transactional decisions.

Kartalens expressly disclaims all liability for decisions made on the basis of AI-generated content without independent professional verification.

Platform IP. The Platform, including its source code, design, brand, data infrastructure, and underlying models, is the exclusive intellectual property of Kartalens. These Terms do not grant you any ownership rights in the Platform.

Your Content. You retain ownership of property data and queries you submit. By using the Platform, you grant us a limited licence to process your inputs solely for the purpose of delivering the requested output to you.

Generated Reports. Reports generated by the Platform for your use are yours to retain, subject to the accuracy disclaimer in Section 4.

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the data practices described therein.

We strive for high availability but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any feature of the Platform at any time with reasonable notice where practicable. We may also update these Terms; continued use of the Platform after updates constitutes your acceptance of the revised Terms.

To the maximum extent permitted by applicable law, Kartalens and its affiliates, officers, and employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, business, or goodwill — arising from your use of or inability to use the Platform, even if we have been advised of the possibility of such damages.

Our total aggregate liability to you for any claims arising under these Terms shall not exceed the greater of (a) the amount of credits used to generate the output in question, converted to USD at the prevailing rate, or (b) USD 100.

You agree to indemnify, defend, and hold harmless Kartalens from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from: (a) your violation of these Terms; (b) your use of the Platform in a manner not authorised herein; (c) your violation of any applicable law or third-party rights.

These Terms are governed by the laws of the Federal Democratic Republic of Ethiopia, without regard to its conflict of law principles. Any disputes arising under these Terms shall first be subject to good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration in Addis Ababa, Ethiopia, in accordance with applicable Ethiopian arbitration rules.

We may suspend or terminate your access to the Platform immediately, without prior notice, if we determine that you have violated these Terms, engaged in fraudulent activity, or pose a security risk to the Platform or other users. You may terminate your account at any time by contacting us at [email protected]. Termination does not entitle you to a refund of unused credits.

For questions about these Terms:

Kartalens
Addis Ababa, Ethiopia
Email: [email protected]